Healthcare IT Vendors

• We receive numerous enhancement requests, but are unsure where to focus our efforts.
• We are entering a new market and need to regionalise our offering.
• Working with 3rd-party software vendors and content providers is challenging.
• We need to understand how competitive our offering is and how best to enhance it.
• Working with customers is challenging and we don’t have the resources.
• We need an experienced Product Manager to get the product on track, or to coach our junior Product Managers.

Hospitals

• We want to improve patient satisfaction and engagement.
• We need to grow the business and open new revenue streams.
• We want to reduce costs and improve efficiency.
• We need recommendations on which system we should implement.
• We do not have the resources to document our current processes.
• The software we purchased doesn’t fit in with our current way of working.
• Users are implementing workarounds.
• Some users are refusing to use our system.
• We are implementing a solution and need project assistance.

clinics

• We want to set up a modern, efficient clinic.
• We need help on choosing our software.
• We have issues with staff and workflows.
• Our business processes are inefficient and we want to reduce costs.